Privacy Policy
Effective Date: September 12, 2026
Last Updated: September 12, 2026
This Privacy Policy explains how Caribbean Biogenics collects, uses, discloses, stores and protects personal information when you visit our Website, create an account, communicate with us or purchase products.
Caribbean Biogenics is a brand operated by Lagrange Life Sciences LLC, a Wyoming limited liability company.
This Privacy Policy forms part of our Terms and Conditions. Please read it carefully before using the Website.
- Who We Are
For purposes of this Privacy Policy, “Caribbean Biogenics,” “Company,” “we,” “us” and “our” refer to Lagrange Life Sciences LLC.
Our business correspondence address is:
Lagrange Life Sciences LLC
Caribbean Biogenics
2333 Brickell Ave
D1-197
Miami, Florida 33129
United States
This is a business correspondence address. It is not a retail location, fulfillment facility or authorized return address.
Privacy enquiries may be sent to enquiries@caribbeanbiogenics.com.
- Scope of This Policy
This Privacy Policy applies to personal information collected through:
Our Website and online store.
Customer accounts and checkout.
Orders, payments, refunds and delivery.
Customer-service enquiries.
Research-use and compliance verification.
Promotions and marketing communications.
Product reviews and other content submitted through the Website.
This Policy does not govern websites, platforms or services operated independently by third parties.
- Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Identity and contact information, including your name, email address, telephone number, billing address and delivery address.
Account information, including your username, encrypted or hashed password, account preferences and order history.
Order and transaction information, including products ordered, quantities, prices, currency, coupons, delivery method, payment status, refunds, claims and related records.
Payment information received from payment providers, which may include a payment token, transaction identifier, card type, last four digits, billing details, authorization result and fraud-screening information.
Research-use and compliance information, including age confirmation, organizational or laboratory affiliation, stated research purpose, eligibility information and documents requested to verify lawful purchasing authority.
Technical information, including your IP address, browser type, device type, operating system, referring website, pages viewed, date and time of access, approximate location and Website interaction data.
Communications, including emails, support messages, order enquiries, complaints, refund requests and other correspondence.
Marketing information, including communication preferences, consent records and responses to promotional campaigns.
Publicly submitted information, including product reviews or other content you choose to submit for publication.
- How We Collect Information
We may collect information:
Directly from you when you create an account, place an order, complete a form or contact us.
Automatically through cookies, server logs and similar technologies.
From payment processors, banks, card networks and fraud-prevention providers.
From delivery, fulfillment and logistics providers.
From identity, age or compliance-verification services where verification is required.
From publicly available sources where reasonably necessary to prevent fraud, comply with law or verify a commercial or institutional purchaser.
- How We Use Personal Information
We may use personal information to:
Operate, maintain and secure the Website.
Create and administer customer accounts.
Process payments and fulfill orders.
Arrange delivery and provide order updates.
Respond to enquiries and provide customer support.
Process cancellations, claims, replacements, refunds and chargebacks.
Verify customer identity, age, authority and lawful research purpose.
Detect and prevent fraud, payment abuse, prohibited use and unlawful diversion.
Enforce our Terms and Conditions and Research Use and Compliance Policy.
Maintain product, batch, safety and recall records.
Send transactional messages concerning accounts, orders and security.
Send marketing communications where permitted and where any required consent has been obtained.
Measure Website performance and improve our services.
Comply with legal, tax, accounting, banking, regulatory and payment-processor requirements.
Establish, exercise or defend legal claims.
Protect the rights, safety and property of the Company, our customers and others.
- Grounds for Processing
Depending on the applicable law and circumstances, we process personal information because:
Processing is necessary to provide requested services or perform a contract with you.
Processing is necessary to comply with a legal or regulatory obligation.
Processing is necessary for our legitimate business interests, including fraud prevention, security, customer service, compliance and business administration.
You have provided consent for a particular activity, such as optional marketing or nonessential cookies.
Processing is otherwise authorized or required by applicable law.
Where processing depends on consent, you may withdraw that consent at any time. Withdrawal does not affect processing lawfully completed before withdrawal.
- Payments
Payments are handled through approved third-party payment providers and financial institutions.
Full payment-card numbers and card security codes are not intended to be retained in our WordPress or WooCommerce database. Payment information is transmitted to or processed by the payment provider selected at checkout.
We may receive limited transaction information such as a payment token, transaction identifier, card brand, last four digits, authorization result, billing information and fraud-screening outcome.
Payment providers, acquiring banks, card networks and financial institutions process information under their own privacy notices, security standards and legal obligations.
Payment and fraud information may be processed in the United States or other jurisdictions in which the relevant providers operate.
Do not send complete card numbers, card security codes or banking credentials through email, support messages or other unsecured communications.
- Research-Use Compliance Information
Products identified as Research Use Only are offered solely for legitimate laboratory, analytical or in vitro research.
We may request information reasonably required to verify:
That a purchaser is at least 21 years old.
The purchaser’s identity or authority to act for an organization.
The purchaser’s laboratory, institutional or commercial affiliation.
The lawful research purpose for which a product is being acquired.
Compliance with geographic, regulatory or payment-processor restrictions.
We may retain appropriate records of verification, refused transactions, suspected prohibited use and account restrictions where reasonably necessary for compliance, fraud prevention or legal protection.
Submitting information does not guarantee that an order will be accepted.
- Medical and Health Information
Caribbean Biogenics is not a healthcare provider, pharmacy, clinic or medical service.
Please do not submit medical histories, diagnoses, prescriptions, dosing requests, treatment information or other health information through the Website or customer-service channels.
We do not intentionally collect health information for medical diagnosis, treatment or clinical decision-making. If unnecessary health information is submitted to us, we may delete it, restrict its use or retain it only where necessary to address a safety concern or comply with law.
- Sharing of Personal Information
We may disclose personal information to service providers that assist us with:
Payment processing, banking and card-network services.
Fraud prevention, identity verification and security screening.
Website hosting, content delivery, backups and cybersecurity.
WordPress, WooCommerce and related technical services.
Order management, fulfillment, shipping and local delivery.
Email delivery, customer support and business communications.
Analytics and Website-performance measurement.
Accounting, tax, legal, insurance and professional advisory services.
We may also disclose information:
To regulators, courts, law-enforcement agencies or governmental authorities when required or lawfully requested.
To investigate fraud, prohibited use, security incidents or violations of our policies.
To protect the Company or another person’s rights, property or safety.
In connection with a lawful merger, financing, restructuring, sale or transfer of all or part of the business.
With your direction or consent.
Service providers may access only the information reasonably required to perform their assigned services and remain subject to their own legal, contractual and security obligations.
- No Sale of Personal Information
We do not sell or rent personal information for money.
We do not currently disclose personal information for third-party cross-context behavioural advertising. If our practices change, we will update this Policy and provide any notice, consent or opt-out mechanism required by applicable law before using information in that manner.
- International Processing and Transfers
Lagrange Life Sciences LLC is a United States company. Orders are presently fulfilled and dispatched from Trinidad and Tobago, while payment, hosting, security and other providers may operate in the United States or additional jurisdictions.
Personal information may therefore be transferred to, stored in or accessed from a country other than the country in which it was collected.
Privacy and data-protection laws may differ between jurisdictions. Where required, we will use reasonable contractual, organizational or technical safeguards for cross-border processing and transfers.
- Cookies and Similar Technologies
The Website may use cookies, local storage, pixels and similar technologies.
Strictly necessary cookies support essential functions such as shopping carts, checkout, account login, payment security and fraud prevention.
Functional cookies remember preferences and improve Website usability.
Analytics cookies help us understand Website performance and visitor interaction.
Marketing cookies may be used only if marketing or advertising services are enabled and applicable consent requirements have been addressed.
You may block or delete cookies through your browser settings. Disabling necessary cookies may prevent the cart, checkout, account or other Website functions from operating correctly.
Where required, the Website will provide a cookie notice or preference tool for nonessential cookies.
- Embedded Content and Third-Party Links
Pages may include links or embedded content from third parties, such as videos, maps, documents or social-media platforms.
Embedded content may behave as though you visited the third party’s website directly. The third party may collect information, use cookies or monitor interaction under its own privacy policy.
We are not responsible for the privacy or security practices of independently operated third-party websites.
- Marketing Communications
We may send order confirmations, account notices, safety communications, recall notices and other transactional messages necessary to provide services or protect customers.
Promotional emails will be sent only where permitted by law and subject to any required consent.
You may unsubscribe from promotional email by using the unsubscribe link in the message or contacting us. Unsubscribing from marketing does not prevent necessary transactional, security, compliance or safety communications.
We may retain limited suppression information to ensure that an unsubscribe request continues to be honored.
- Reviews and Public Content
Information included in a product review or other public submission may be visible to Website visitors.
Do not include private, medical, payment or other sensitive information in publicly submitted content.
We may moderate or remove content that violates our Terms and Conditions or Research Use and Compliance Policy.
If an avatar service is enabled, an anonymized version of your email address may be supplied to that service to determine whether an associated profile image exists.
- Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, tax, accounting, fraud-prevention, safety and dispute-resolution requirements.
Unless a longer period is required or reasonably justified:
Pending, failed and cancelled order records may be retained for up to 12 months.
Completed, refunded and transaction records may be retained for up to seven years after the transaction.
Inactive customer accounts may be deleted or anonymized after 24 months of inactivity, although transaction records connected to those accounts may be retained separately.
Ordinary customer-service communications may be retained for up to three years.
Compliance, fraud, safety, chargeback and legal-dispute records may be retained for up to seven years or until the relevant matter is finally resolved.
Security and technical logs may be retained for up to 12 months unless required for investigation of an incident.
Marketing information may be retained until you withdraw consent or unsubscribe, after which limited suppression information may remain.
Information contained in backups may remain until the applicable backup is securely overwritten or deleted.
Third-party providers may retain information according to their own legal obligations and retention policies.
We may retain information for longer where litigation, an investigation, a legal hold, a product withdrawal or another lawful requirement applies.
- Data Security
We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, alteration, loss, misuse or disclosure.
These measures may include encrypted transmission, access controls, security monitoring, software updates, backups and restricted administrative access.
No website, transmission method or storage system is completely secure. We cannot guarantee absolute security.
If a data incident occurs, we will investigate and provide any notification required by applicable law.
- Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Ask whether we process your personal information.
Request access to or a copy of your personal information.
Request correction of inaccurate or incomplete information.
Request deletion or anonymization of eligible information.
Object to or request restriction of certain processing.
Withdraw consent where processing depends on consent.
Request eligible information in a portable format.
Opt out of marketing communications.
Complain to an applicable privacy or data-protection authority.
Privacy rights are not absolute. We may retain information where required for tax, accounting, fraud-prevention, safety, legal or dispute-resolution purposes.
To submit a request, email enquiries@caribbeanbiogenics.com with the subject “Privacy Request.”
We may ask for information necessary to verify your identity and protect information from unauthorized disclosure. We will respond within the period required by applicable law.
- Children and Persons Under 21
The Website and its products are not intended for persons under 21 years of age.
We do not knowingly permit persons under 21 to purchase products or create purchasing accounts. If we learn that we collected personal information from an ineligible person, we may delete the account and associated information, subject to legal or compliance-record requirements.
A parent or guardian who believes that an ineligible person supplied information may contact us.
- Fraud Screening and Automated Systems
Payment, security and fraud-prevention providers may use automated systems to evaluate transactions, devices, addresses and account activity.
These systems may approve, decline, delay or flag a transaction for manual review. We may also manually review an order before acceptance.
If you believe a legitimate order was incorrectly restricted, contact us. We may require additional verification, and we do not guarantee that a declined or restricted order will be accepted.
- Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our operations, technology, service providers or legal obligations.
The current version and effective date will appear on this page. Material changes will be communicated where required by applicable law.
- Contact Information
Questions, concerns and privacy requests should be sent to:
Lagrange Life Sciences LLC
Caribbean Biogenics
2333 Brickell Ave
D1-197
Miami, Florida 33129
United States